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1.List of content of portfolio (1)My weekly reflection

  

UHPS6013-01

 

 

ASSESSMENT 1

WEEKLY REPORT

 

Lecturer

 DR. JAMILAH BINTI AHMAD

 

Prepared By:

Sun Zhaokun   MHP221086


 

Reflection 1  Reflections on communication and conflict 11/12

The leadership of a leader is very important for the development and success of a business. In China, there is a saying: a incompetent general will work the three armies to death. This saying means that an unqualified leader will do great damage to the career. In this class, I learned a lot about communication, feedback, how to deal with conflicts and other issues.

Effective communication will make the progress of a project twice the result with half the effort. What is effective communication? Effective communication should include both sender and receiver of information. A qualified leader must be a good and effective communicator. Organizations with effective communication skills are more likely to succeed because they allow information to be shared smoothly among members, helping them do their jobs better. What the teacher said in this class is that the sender of a message has the responsibility to ensure that a message is understood by the receiver, which solves my long-standing doubts about how to ensure the effective transmission of information. The information receiving process taught by the teacher in class gave me the answer. The process of receiving information includes listening, analyzing, and making sure everything is understood. The sender of the message should take the initiative to do something to ensure that the message he sends is understood by the receiver, which requires the receiver to repeat the received message in his own words to ensure that the communication has been carried out effectively. We should also take the initiative to ask the other party if there are any questions that need to be explained as feedback for the communication, again to ensure that the communication is effective. But there are several reasons why people may be reluctant to ask questions, such as a perception of ignorance on the part of the recipient, a cultural barrier on the part of the recipient, or a state of ignorance on the part of the recipient. Paraphrasing can help both sides to better solve these problems. Although these problems will not be completely solved, when Paraphrasing is used correctly, the communication efficiency will be improved a lot.

Timely feedback is the way to ensure effective communication. Feedback can be divided into positive feedback and negative feedback. This feedback is partly directed at the leader who sent the message and partly at the receiver. Before this class, I had never thought about this question. In my previous thinking mode, feedback was just a way to ensure that communication happened, without thinking about the impact of feedback on communication. The coaching feedback and criticism introduced by the teacher in class made me start to think about this problem seriously. No one really likes criticism. It discourages people and makes them feel like failures. A Coaching feedback is positive feedback that is specific, effective and makes the other person feel like a winner. In this process, we need to describe the current situation, describe the desired situation, make a commitment to change, and follow up.

In the past, I often encountered small frictions in the process of communicating with others. I have seriously thought about this question before. Why do I have conflicts in the communication with others, how to avoid unnecessary conflicts and how to deal with them? These questions are very confusing and disorganized in my mind. The reason for the conflict mentioned by the teacher in class is that when there is disagreement and opposition between people, conflict will inevitably appear. In class, the teacher talked about the good and bad of conflict. In my inherent thinking, conflict is not conducive to the development of the team, let alone the leader's leadership of the team. However, everything has two sides. In class, the teacher talked about the positive and negative sides of conflicts, which benefited me a lot. I deeply understood the causes of conflicts and made good use of the two sides of conflicts, which was very helpful for resolving conflicts and improving the efficiency of the team.

When conflict occurs, the goals and interests of the two sides are inconsistent, not to say incompatible. For example, the two sides have inconsistent values and beliefs, competition for resources and rewards, the leader's behavior and the team's goals are inconsistent, which will lead to the occurrence of conflict. Conflict has both positive and negative sides. The positive side is mainly reflected in that it can make people work harder, release their pent-up emotions in work, better understand the work goal and work process, and the team has the motivation for change, which can bring key issues to the surface, stimulate members' critical thinking and make better decisions. The negative side is mainly reflected in the conflict will reduce our work efficiency, reduce the communication between the team, increase the negative emotional pressure, and make the team make bad decisions. I have thought about how to solve the conflicts encountered in cooperation before, but I have not found a proper answer. The conflict management style taught by the teacher in class gives me a new understanding of this problem. We need to pay high attention to each other's needs and our own needs. We need to consider each other's needs from our own perspective as well as from the other side's perspective. Strive for a win-win situation in conflict.

In the classmates sharing link, is also a lot of harvest. In this class, the four students who shared introduced contingent leadership theory and situational leadership. The students' speeches were excellent, well organized and well structured. The contingency leadership theory shared by the class impressed me the most. Trait and behavior leadership theory tries to find a leadership theory that works in any situation. However, different problems require different solutions and there is no one-size-fits-all approach. With the deepening of research, people gradually realize that there is no one style of leadership that fits all situations. In view of this, people put forward the theory of contingent leadership. Leaders need to change their behavior characteristics to adapt to different situations. According to the contingency leadership theory, effective leadership depends on the situation at that time. There is no best way to lead and organize a company, and specific problems should be analyzed. The contingency leadership model is used to determine whether a person's leadership style is task-oriented or relationship-oriented, and whether the situation matches the leader's style to maximize performance. Contingency leadership theory can be used to explain that a hardworking manager is not productive in a given work environment because the leadership style does not match the work environment.

situational leadership shared by the third student also benefited me a lot. Effective leaders adapt their leadership style to the situation and the needs of their followers. In the class, students shared their ability and commitment to development. Different levels of development require different leadership styles. The examples given in the class are very visual examples of the application of this theory.

I have learned a lot from this course. I believe that leadership is an indispensable force for career success, which can promote the rapid development of career. Making good use of relevant theories of leadership can help us better deal with problems in work. This course helps us deal with and solve problems from a theoretical level. When theory and practice are combined, great power will be generated. Flexibly applying the leadership theory learned according to specific situations can make us get twice the result with half the effort.

 

Reflection 2  The power of a team  18/12

A chopstick is easy to break, but a chopstick is always broken. This is a proverb I heard when I was a child. This phrase means that the power of an individual is limited, but the power of a team with a clear goal and efficient action is very large. What is a team? Can any organization be called a team? In class, the teacher defined a team as a unit of interdependent, complementary individuals who are committed to a common goal, a set of performance goals, and a common expectation, and are responsible for it.

A team is a whole with a common goal. The common mission brings members together, and everyone has a strong sense of collective responsibility. In a team, everyone will share a leading role and move towards the same goal. Teamwork has many advantages: when team members work together for the same goal, they can avoid major decision-making mistakes and have a greater likelihood of making better and faster decisions. Compared with working alone, working with a group of like-minded people can better stimulate our sense of self-identity. When the teacher said this in class, I was particularly shocked, and the great sense of achievement and happiness I felt in a team before was explained. Team work is more likely to stimulate people's sense of innovation, stimulate their own potential.

Of course, everything needs to be looked at in two sides. Teamwork has many advantages, but it is not perfect. In class, the teacher analyzed the three defects of teamwork in detail, which gave me a more comprehensive understanding of teamwork. To comply with team standards and pressure first may cause some people to feel pressure and lose some sense of freedom. Secondly, in team cooperation, if some members' working ability is too strong, other members may feel that they can complete the team goal even if they do not work hard, and there will be a situation of slack work. The third defect is group blindness. When members of a team no longer make decisions based on objective facts, they are afraid that their views will be overturned, and they are isolated from the team. Some members no longer dare to question, at this time, the team's decisions will lose their correctness. The fourth flaw is the conflict between members.

In class, the teacher talked about three types of team, intelligent team, cross-functional team and self-management team. Self-management team is a form of team with high leadership level. Each member can complete his/her work and assume his/her responsibilities without supervision. Innovation is a very important part of a team. As a team leader, he should help the team to innovate, mainly from the four aspects of matching members, giving members a certain autonomy, protecting members' innovation ability, and giving enough time and money.

Teams need efficient communication. How to organize efficient meetings within a team to help members communicate? This is a very useful piece of knowledge. I was particularly impressed by the first knowledge point the teacher said, if we want to have a meeting between teams, we should first make sure that the meeting is necessary. The teacher talked about the evaluation criteria in class, and only when the potential benefits outweigh the costs can we make sure that the meeting is necessary. Such a meeting is what the team really needs, not a meeting that wastes everyone's time. A successful meeting involves choosing the right time and place, making a list of goals, making plans to achieve them, and in the process prioritizing the goals according to the actual situation. At the same time, the meeting objectives and agenda should be distributed to those who want to attend. Meeting minutes are very important. You need to write down everyone's tasks and follow up after the meeting to make sure everything has been completed on time.

In class, students discussed the problem of early arrival, which is particularly interesting. Some people don't arrive early because of social anxiety, so they can only choose to arrive on time or late, so as to avoid embarrassment.

There was a lot of sharing in today's class. Among them, the communication process of oral information left a deep impression on me. In the past, the communication of oral information in the team was always irregular, and in many cases, the follow-up of work was not timely confirmed. Listen to the students share the oral information exchange process benefited a lot.

The feedback shared by the class was also very useful. I have always underestimated the importance of feedback in the communication process. In fact, feedback is a very important link, which can make listening more effective. Effective feedback can motivate each other and oneself, and feedback is also an important means of continuous learning. Feedback is very important in every part of communication, because it helps us to know what the other person is thinking. As a leader, we should pay attention to the ways and methods of feedback. Guiding feedback can help employees grow better. This kind of feedback is specific and non-critical, which will make the other side feel that they have grown up. But critical feedback can lead to frustration and a sense that they're not doing a good enough job, hampering employee progress, and ruining the team atmosphere.

I was deeply impressed by the team building shared by the students in class. Team building is a very important link in the development of an organization. Team building should focus on common goals, establish effective working relationships, define the roles of members, and find solutions to problems encountered by the team. Good team building contributes to the success of a career. I benefited a lot from the team building shared by my classmates in class.

I have a deep feeling in this class. The success of a career or work cannot be achieved without the joint efforts of members. Different types of members will affect the efficiency of a team. In the class, students shared different types of members, such as conformist members, passive members, efficient members, pragmatic members, etc. These members have their own characteristics, and their help to the cause is not the same. We can take advantage of the situation and combine the theoretical knowledge we have learned with practice to turn unfavorable factors into favorable ones and promote the development of our career.

This lesson is a great harvest. It is a lesson worth learning again and again. Thank you for your sharing.

 

 

Reflection 3  Man to save himself or the Earth? 30/12

After listening to the professor's lecture today, I was deeply impressed. We humans have gone too far in terms of environmental destruction. In the class, the professor shared the property loss and life loss caused by environmental destruction in recent years, which was shocking. As a member of life on Earth, we have developed technology compared to other life forms. Science and technology make us the masters of this planet. We think we can control this planet and enjoy the material and energy of this planet wantonly. Various technologies we develop have brought tremendous changes to our lives, but the abuse of technology has also caused irreparable losses to the environment. In the class, the professor shared the shortened life expectancy caused by environmental damage, which is not only an economic loss, but also a huge humanitarian disaster.

As a result of the destruction of the environment, we are faced with more and more extreme weather conditions, resulting in more and more loss of life and property, and the environment on which human life depends has become as fragile as paper, as if it could be shattered at the slightest poke. I was reading about this experiment called Eco 2, where ecologists have established a relatively independent community in the vast western United States. This eco-zone mimics our real environment, while being closed off from the exchange of materials and getting its energy only from sunlight. The scientists initially believed that their calculations and designs would help them stay healthy in Eco 2, but the reality was far from encouraging. The reality was beyond the ecologists' calculations. Oxygen levels were running low, carbon dioxide levels were exceeding the limit, and food production was declining and spiraling out of control. We clearly simulated the real operation of the ecological environment, why there is the collapse of the ecosystem? The answer is complicated, but the answer to this experiment points to a very clear conclusion: the ecological reality is our only home. If this only home is completely destroyed, we will face extinction.

The professor's sharing made me feel more deeply about this experiment that I have been in contact with. With the progress of science and technology, people's desire is also amplified, we enjoy the happiness brought by science and technology, uncontrolled emissions of carbon dioxide and other greenhouse gases into the air, wanton deforestation and lake reclamation, destruction of biological habitat, resulting in the reduction of biodiversity, making the self-regulation ability of the ecosystem become very fragile. In the class, the professor shared that we can protect biodiversity by preventing the decrease of species on earth and the degradation of ecosystem, which is very important for the development of human beings.

We habitually talk about how to save the earth, but when we think about this problem calmly, we will find that what we save is not the earth, but ourselves. The knowledge of ancient Earth that I learned in my geography textbook let me know that once the temperature of the earth surface was tens of degrees higher than it is now, and there was a long time when the temperature of the Earth surface was tens of degrees lower than it is now, and the Earth was still intact in the solar system around the sun. We're used to talking about global nuclear weapons destroying the Earth, but the asteroid that killed off the dinosaurs 65 million years ago did more damage to the planet than all our nuclear weapons combined, and the planet is still spinning around. The destruction is never the earth, only we human beings, we protect the environment to save is not the earth, but our human beings themselves.

How do we save ourselves, how do we make ourselves sustainable? How to balance the two sides of technology? The sharing taught in the class is worth thinking about by all of us, not only politicians, businessmen, scientists and technologists, but also ordinary people about how to develop sustainably. How to achieve sustainable human development by managing our development environment.

The sharing made me understand that governance is the key. Human desire and technology cannot be left unchecked. We need reasonable governance. In the class, the professor shared the benefits of good governance, and one thing impressed me deeply: the legal system is the foundation of governance, and we need to strengthen the legal system to make every major decision within the legal framework. It is like putting technology and the development of science and technology in a cage, and making good use of technology to make better contribution to human beings.

Human beings have evolved for tens of millions of years, but technology has only developed in a few hundred years, and the impact of these hundreds of years on the environment has exceeded the total history of human evolution. In recent decades, fundamental disciplines such as physics, mathematics and chemistry have failed to make any major breakthroughs. In particular, the development of controlled nuclear fusion has stalled, and the main way we obtain energy is still burning fossil fuels. The way to obtain energy limits our development, in the future, we seem to have no chance to fly out of the solar system, the vast expanse of the universe is like a painting, we can only see but can not really touch. We human beings are now trapped in great internal consumption. Countless treasures are wasted in conflicts and rivalries, but very little is actually invested in the sustainable development of human beings. Governance can help us get out of the cycle of internal consumption. Sharing governance taught in the class can help eliminate violence and crime and build a peaceful and stable society. If we can really eliminate conflicts one day, put all the wealth and energy of human beings into sustainable human development, and fully use science and technology to improve people's lives, our development will be better and better.

Thanks to the professor for sharing, this class is very fruitful.

 

Reflection 4  Self-management, better management  1/1

Before this class, I thought management was more passive. A person runs a team, a team runs a company, or a political party runs a country. In either case, management is more passive. The self-management team introduced by the teacher in class gives me a brand new understanding of management.

Managing a team is not a simple thing, everyone has their own ideas, and managers need to extract the common ground, formulate goals that meet the requirements, and provide resources and opportunities for members. The traditional management team leader is outside the team, the role of the team member is also fixed, the accountability to the individual, with the clear work division, everyone is responsible for the work in their own work like the screw, it is difficult to have personal promotion and breakthrough. In the traditional team, people are used to be used as a specific person with blood and blood, but rather a gear that works properly. Such teams are painful for individuals, and members do not have the opportunity to improve themselves, and the content of the work is highly specialized and repeated.

The self-management team introduced by the teacher in class is fundamentally different from the traditional management team. Leaders are no longer outside the team, but embedded in the team. The roles of team members are no longer fixed, but can be exchanged according to the actual work content. Everyone has the chance to try new work content and opportunities and get the chance to improve themselves. Accountability is no longer limited to individuals, but is shared by the whole team. Such a team is undoubtedly more dynamic, more able to stimulate the enthusiasm of the members. Because there is no supervision or management, everyone does their own work voluntarily,

In class, the teacher introduced the characteristics of efficient self-management team, in which clear tasks and strict standards are very important for a team's self-management. This overcomes the inertia of team members and facilitates the follow-up work. Self-managed teams also have efficient communication mechanisms.

 

People often say that time is money, efficiency is money, in the same time you can make more products, can reduce costs and improve competitiveness, in the increasingly fierce market competition to win the first place. It is especially important to improve the efficiency of the team when the global economy continues to slow down due to the impact of the pandemic. One of the characteristics of self-managed teams is that they can improve the efficiency of the team, which has a huge advantage over traditional teams.

Talent is the most important asset of a team. In a self-managed team, people will be open to new ideas and perspectives, which is very important for innovation. In the class, the teacher shared the characteristics of the members of the self-management team. They are effective communicators with good problem-solving skills, and have deep trust with each other. More importantly, the members can solve conflicts and conflicts with each other.

In the class, the teacher shared how to improve the efficiency of the self-management team and provided enough training, which impressed me deeply. The traditional team is to turn people into cogs and screws, each person assumes a fixed role, no individual progress and growth is required. In my understanding, traditional teams prefer that each person only do their own work, without personal development, just constantly improve their proficiency. Although this can also improve efficiency, but the road to personal development is blocked, members lose the opportunity to develop.

The facilitator introduced by the teacher in class was a great inspiration to me. The emergence of this role is very important for the common benefit of team members and to enhance the sense of identity of the team.

This class is about sharing done by my group. What I share is how to make the meeting more efficient? How to deal with problem members in meetings. During the sharing process, I gained a deeper understanding of this part, especially how a leader should deal with argumentative members of the team.

In the study of this class, my biggest impression is that although we may not become a leader, we are most likely to be an ordinary employee all our life, doing almost the same thing every day. But we can still be the manager of our own life, we have to manage their own life, can not give up. Apply the management knowledge learned in class to your life management, let yourself make progress every day, accumulate a little every day, we will be a step closer to their dreams.

 

Reflection 5  A lesson that broadens my horizons  8/1

Today's class teacher talked about charismatic leadership, transformational leadership and sustaining leadership. Charismatic leadership is a kind of leadership that I agree with and admire. Charismatic leadership will describe imaginative visions for team members, encourage them to go beyond their current level and trust their own members. More importantly, charismatic leadership can build a value system for the team that everyone agrees with. The construction of the value system enables each member to temporarily transcend his or her own interests for the benefit of the team. In my opinion, this is very important for the development of the team and the growth of the individual. A team is like a big river, and an individual is like a tributary of a big river. The difference between personalized charismatic leadership and social charismatic leadership taught by the teacher in class makes me treat charismatic leadership with a dialectical attitude. Charismatic leaders can not only help the public grow through their own efforts, but also use their charm to obtain power for themselves to enslave others. This is like a double-edged sword, which can bring success when used by people with good character, but can bring great harm when used by aspirants. In my opinion, charismatic leaders tend to generate a cult of personality, which will destroy the reason of the individual.

The theory of transformational leadership is a new vitality in the development of leadership theory, and transformational leaders can inspire the initiative of followers to better achieve the goals of leaders and members. Transformational leaders can make members aware of their importance in the team, and by completing the tasks assigned by the team, they can achieve their own values, stimulate the high-level needs of members, and transcend individual interests for the interests of the team. If a leader can use charismatic leadership and transformational leadership, the person's team must be a team with a firm Shared value system, while members have a strong self-driving force. Such a team will have a huge strength in the face of difficulties. We are in a world of change, especially in the 21st century, the world is changing faster and faster, and the ability of leadership needs to be improved accordingly, and it is fair to say that the changing external world has raised higher requirements for leadership leadership.

Sustaining leadership is based on rewards and punishments, and the system is very results-oriented. When the employee's work results are different, the employee will get different compensation. In class, the teacher said that this kind of leadership style interferes a lot with employees, and this kind of leadership is more for maintaining the status quo. This style of leadership pays more attention to impersonal performance elements such as plans, schedules, and budgets. Most leaders fall into this leadership style. I call this style of leadership conformist leadership. In a specific project, I don't think there will be major mistakes in this leadership style, but it won't lead to major progress in the project either.

The servant leadership theory introduced by the teacher in class opened my eyes and deepened my understanding of the discipline of leadership. In my inherent thinking, the leader is the leader of the team, but according to the servant leadership theory, the leader does not necessarily get the formal leadership position. Servant leadership is about serving others above self-interest. This willingness to set the environment and create the platform for others to advance leads to rapid growth and the most impactful work. This leadership theory has broadened my horizon and deepened my understanding of leadership.

The sharing of the students in the class helped me deepen my understanding of various leadership theories. The sharing of the students was very good and benefited me a lot. Thanks to the teacher and students for sharing.

With the gradual deepening of learning, I came to realize that there is no perfect style of leadership or one that fits all tasks and organizations. Changes in the outside world will affect the leadership style of leaders. A qualified leader will change his leadership style according to changes in the external situation to help the team achieve better development.


Reflection 6  Goal 5: The leadership ladder 15/1

In this class, the teacher introduced Level 5 leaders. This lesson reminds me of a proverb: When the mountain collapses in front of you, a man who keeps his countenance can become a great general. This phrase means that if a person is mentally strong enough and has very professional ability, he or she can make a big career. Ability is not the absolute factor of success, but in the process of success, good character and strong heart can not be discounted.

In class, the teacher introduced the relevant theories of five-level leadership in detail. Collins led her team members to screen more than 1,000 enterprises for five years and finally chose 11 companies as her research target. Eventually Collins came up with seven reasons why the company went from mediocre to great. Among these seven reasons, Collins proposed the concept of the fifth level of leaders. Collins believes that although the leaders of the first four levels have extraordinary abilities and lead the company to create great success, they are not enough to lead the company to achieve long-term excellent development. Collins regards five-level leadership as the necessary condition for the company to change from excellent to excellent. Collins further believes that without five-level leaders at the helm, the company's transformation from excellent to excellent is always a luxury.

The teacher's explanation in class made me feel that fifth-level leaders have both humility and strong professional will. Level 5 leaders are like the glue and catalyst. The role of Level 5 leaders is not immediately visible like other leaders, but the role of Level 5 leaders permeates every aspect of the company. A Level 5 leader's modest nature keeps him out of the spotlight all the time, but his strong professional ability allows his influence to be felt at every step of the company's development.

The concept of Hedgehog makes me feel the power of simplifying. I focus on my core competitiveness and do not easily disperse my energy and resources, which is the power of "simplicity". In work and in life, we will be more or less entangled by troubles, our troubles are always in a state of constant scissors, we always think that they can resolutely good all the problems, stubborn pursuit of a perfect state. But the root of the annoyance often stems from this, our energy is limited, we should focus on their core competencies.

The hedgehog concept has inspired us not only in our work, but also in our life. How to interact with people has always been a question worth studying, but keeping a proper distance is the consensus of many people. There is a proverb that says: A gentleman's friendship is as smooth as water. This sentence means that the communication between gentlemen is as plain as water, plain and quiet, and also implies that the communication between friends should keep a proper distance. The hedgehog concept is even more vivid, assuming that each of us has a layer of spikes on the outside, which forces us to keep our distance from each other. Each person has a different growth experience, resulting in a different personality and cognition of the world, if the contact is too close, it is easy to lead to conflict.

The teacher also introduced the Stockdale Paradox. This theory is about faith and hope, and hope is something one must never lose. Sorrow is greater than heart death, if a person's hope is gone, the life will come to an end. Some people set short-term hopes for themselves, and when those hopes are dashed, their vitality diminishes. Determined people set themselves long-term hope, he has a strong faith and strong heart, know what they live for. Like Mr Stockdale, whenever he is released, he believes he will be able to return to his family. This powerful sense of conviction is something we can all learn from, which is why Mr Collins included the Stockdale Paradox among the characteristics of Level 5 leadership.

How to become a Level 5 leader was explained very clearly by the teacher in class. Level 5 leadership is not out of reach, we can continue to learn to become a Level 5 leader. In class, the teacher first talked about the importance of humility, which impressed me very much. We need to be humble people. Weakness and ignorance are not the most fatal, arrogance is. Arrogance causes us to lose our rational thinking, our ability to analyze problems objectively, and our ability to make untrue judgments about the situation around us. Push the team forward, but don't take credit for it.

The teacher also talked about the importance of responsibility. Responsibility reflects a person's sense of responsibility. A responsible person is naturally attractive and can rally team members around him or her. Taking responsibility is a sign of charisma and makes your team feel that you can be counted on. In life, we need to do this, to let friends and family feel that we can be counted on, to give them a sense of security.

The teacher also talked about real leaders in today's class. I heard a saying when I was a child, it's not age that makes you grow up, it's experience. Painful experiences can hone one's willpower and professional ability. When faced with difficult experiences, some people were defeated, while others overcame difficulties and completed their transformation. The painful experiences and tribulations did not defeat them, but deepened their understanding of themselves, the world and the matter of solving difficulties. Suffering makes them find their own way to success.

In class, the teacher said that the understanding of a real leader will change from "I" to "we". Recognizing the power of the collective is a sublimation and transformation of one's own understanding.

The course of leadership theory has broadened my horizon and let me see a different world. Thank you for your instruction.

 

 


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